Refund policy

Amped Electric Games sells two kinds of products: Amped apparel and merch, and gear from partner brands. Each has its own return rules, listed below. If you have a question about an order, email us at info@ampedelectricgames.com before you send anything back.

1. Amped apparel and merch (shirts, caps, patches)

Each Amped apparel and merch item is printed or embroidered after you order it. Because of that, we can't accept returns or exchanges for wrong size or change of mind. Please check the size chart before ordering.

If your item arrives misprinted, defective, damaged, or isn't what you ordered, email us within 14 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, at no cost to you.

2. Partner-brand products (Brake Free, Landed Footwear, and others)

Partner products ship directly from the brand. Returns, exchanges, and warranty claims follow that brand's own return policy, which is linked or summarized on the product page.

To start a return, email us with your order number and we'll coordinate it with the brand. Please don't ship anything back until you have return instructions, since items sent to the wrong address may not be refunded.

Damaged, defective, or wrong items

If any order arrives damaged, defective, or incorrect, email us within 14 days of delivery with your order number and photos of the item and packaging. We'll cover return shipping and either replace the item or refund it.

Return shipping

For approved change-of-mind returns, you pay return shipping. We cover it when the item is damaged or defective, or when we made the mistake. Original shipping charges are not refunded unless the error was ours.

Condition of returns

Change-of-mind returns must be requested within 14 days of delivery and must be unused and unworn, with tags and original packaging.

Refunds

After the item is received and inspected (by us or the partner brand), we'll email you to confirm. Approved refunds go back to your original payment method within 10 business days. Depending on your bank, it can take a few more days for the refund to show up.